Contact

A real conversation, with a real clinician.

Whether you're a client, a family physician making a referral, an employer, or a benefits provider — we'll respond within one business day with a clinician-led conversation, not a sales call.

Email
Phone
Hours
Mon–Fri 8:00–18:00 ET. Telemedicine 24/7.
Office
1200–55 University Avenue
Toronto, ON M5J 2H7
Get in touch

Tell us a little about what you need.

All inquiries are reviewed by a clinician before we respond. We don't share your information with third parties; intake conversations are confidential and not part of any clinical record unless you ask us to start one.

For clients & families

Tell us what's been happening and what you'd like to be different. We'll triage within 48 hours.

For physicians & providers

Send a referral or ask a curbside question — we'll route it to the right clinician.

For employers & benefits leaders

We'll set up a 30-minute conversation about your population, your stop-loss numbers, and what BridgeMed could do.

Direct lines

Skip the form — reach us directly.

For urgent matters, we recommend calling. For everything else, email creates a paper trail and lets us route it to the right clinician.

Phone

Mon–Fri 8:00–18:00 ET. Voicemail returned same day.

Crisis support

BridgeMed does not provide acute psychiatric emergency services. If you're in crisis, please call 988 (Canada Suicide Crisis Helpline) or 911.

Urgent Call 988